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3 Comments

  1. Such a great, rational roundup of this fiasco and how to avoid it. Really they just needed to both talk to each other didn’t they?
    As well as being clearer from the off, the biggest take away I’ve got from this is that the internet never forgets!! Ever!
    M x

  2. What a disastrous story! I haven’t done any work with brands or companies (yet!) but your post is full of great advice for if/when I do :-)

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